At ARXELON, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our AI-powered trading platform.
1. Information We Collect
We collect information you provide when creating an account (email, username), trading preferences you configure, and technical data such as browser type and IP address for security purposes. We do not store your broker credentials — API keys are encrypted and used only for authorized trading operations.
2. How We Use Your Information
Your data is used to operate the ARXELON platform, execute trading strategies you configure, provide analytics and performance reports, improve our AI models and services, and communicate important updates about your account.
3. Data Security
We implement industry-standard security measures including encryption at rest and in transit, secure API key storage, and regular security audits. Access to user data is strictly limited to authorized personnel.
4. Third-Party Services
ARXELON integrates with broker platforms (e.g. Vantage Markets) and AI providers to deliver its services. These integrations are governed by their respective privacy policies. We share only the minimum data required for each integration to function.
5. Data Retention
We retain your account data for as long as your account is active. Trading history and analytics data are kept for 12 months after account closure. You may request deletion of your data at any time by contacting support.
6. Your Rights
You have the right to access, correct, or delete your personal data. You can export your trading data at any time. To exercise these rights, contact us at support@arxelon.com.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes via email or through the platform. Continued use of ARXELON after changes constitutes acceptance.
Questions about our privacy practices? Contact us at support@arxelon.com